We take pride in our products and they will be packaged beautifully, and a pleasure to use.
All verified orders will receive a confirmation email as well as a secondary email with tracking information.
All orders are evaluated for fraud. If an order is deemed fraudulent / too risky to fulfill, payment will be voided and all funds released back to the original payment method.
Orders are typically processed within 2-4 business days however during sales, launches, holidays and unforeseen events it may take up to 5-10 business days to process. This does not include time in transit (shipping time).
Shipping is FREE for all purchases over $150 (after any discounts and does not include taxes). Free shipping does not apply to orders outside the United States (international) or Wholesale Customers.
Estimated Shipping Times:
Where We Ship:
We ship worldwide. Additional international shipping fees & charges may be charged by the courier.
Cancellations and Changes to Existing Orders:
We typically do not change orders once they are placed as they go directly to processing. If you do require a change please contact our customer service as soon as possible at contact@cypresscreekbotanics.com
Damaged or Defective Products:
In the events that you were shipped a damaged or defective product please reach out to our customer services as soon as possible at contact@cypresscreekbotanics.com.
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